Shipping policy

Shipping Policy for CM Collections

Last updated: October 5, 2025

Thank you for visiting and shopping at CM Collections! We’re committed to delivering your orders quickly and safely.
The following outlines our shipping terms and conditions.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another email notification once your order has been shipped.

  • Please note that during high-demand periods or holidays, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Domestic (within your country): 3–7 business days after dispatch

    • International: 7–21 business days after dispatch (depending on location)

  • Delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, customs processing).

3. Shipment Confirmation & Tracking

  • Once your order ships, you’ll receive an email with a tracking number.

  • The tracking number will become active within 24–48 hours.

  • You can track your shipment using the link provided in the email.

4. Shipping Locations

  • We currently ship to most countries worldwide.

  • If your region is not listed at checkout, please contact us at iyceeu@gmail.com, and we’ll do our best to assist you.

5. Customs, Duties, and Taxes

  • CM Collections is not responsible for any customs duties, taxes, or additional fees applied to your order.

  • All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.

6. Delays or Lost Packages

  • While we do our best to ensure timely delivery, CM Collections is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.

  • If your package is lost in transit, please contact us at iyceeu@gmail.com — we’ll help investigate with the carrier and find a resolution.

7. Incorrect Addresses

  • Please ensure that your shipping address is entered correctly during checkout.

  • We are not responsible for orders shipped to incorrectly provided addresses.

  • If you notice an error, contact us immediately at iyceeu@gmail.com before your order ships.

8. Contact Us

If you have any questions about your order or our shipping process, feel free to reach out:
📧 iyceeu@gmail.com
🌐 https://m9dyxi-jn.myshopify.com/

Would you like me to now create your Privacy Policy and Terms of Service next — so you’ll have all four required Shopify legal pages (Return, Shipping, Privacy, and Terms)